"[AccelOp] listened to what I wanted in a new computer, and just as important, what I didn't want! [They] took the time to thoroughly research it and made the perfect recommendation. I'm extremely happy with my new PC."
~Cyndi Lavin @ www.mazeltovjewelry.com
What is your return policy?
All merchandise unless otherwise indicated may be returned or replaced within 21 days from the original invoice date. AccelOp will replace the defective unit and ship/deliver it back to the customer at our expense. An original invoice is required for all returns. It is the responsibility of the customer to make arrangements to ship the item back at their own expense. A 25% restocking fee may apply for returns requesting a refund. Shipping charges are non-refundable. Overclocking of any component beyond manufacturer specifications will void your return warranty.
Does NexGen accept custom orders?
NexGen prides themselves in their abilities to get creative and provide their customers with a machine that matches their needs, budgets, and desires. If you don't see exactly what your looking for, or wish to have a current build tweaked please email us. Support@NexGenHTPC.com
What brand of components does NexGen use on their HTPCs?
We at NexGen strive to use the highest in quality of components by selecting time-testing name brands. Below is a list of common components, the brand we've selected, and why we deem them the best for your PC.
Low power consumption results in low heat output, critical in Home Theater PCs
Over 10 years in the industry, has proven the stability of their product
Top name among motherboard manufacturers, in 2007, one-in-three PCs were equipped with a PC.
Designed for compatibility with their own Processors, and superior video capabilities for Hi-Def content
Power Supply: Antec
Selecting the reliable Earthwatts line, boast 80%+ efficiency resulting in lower heat
Among these, all other components selected for our systems are of brand names that have proven their reliability and performance.